Privacy Policy

Updated on July 17, 2017

PRIVACY POLICY

  1. Our Privacy Policy:

At Secret City Records Inc. (“Secret City”, “us”, “our” or “we”), we respect your privacy. Our privacy policy (“Privacy Policy”) summarizes what personal information we collect when you use any website operated by or on behalf of Secret City (each, a “Website”), and how we use and disclose this information. This Privacy Policy also describes other important topics relating to your privacy. By accessing or otherwise using a Website, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not access or use our Website(s). Secret City reserves the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy in our Website(s) and will indicate at the top of this page the date this Privacy Policy was last amended. To the fullest extent permitted by applicable law, your continued access to and/or use of any Website after the date specified in such notice constitutes your full acceptance of, and agreement to be legally bound by, the terms of this Privacy Policy, as revised. Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.

  1. What Personal Information do we Collect?

Personal information is information about an identifiable individual, such as your name, address, telephone number, email address, or payment information (“Personal Information”). We collect Personal Information when you voluntarily provide it through a Website, or when you provide it to us through other means. For example, we may collect Personal Information when you:

  • Provide us with information on our through a Website;
  • Create an account;
  • Subscribe to our mailing list
  • Use a Website to make a purchase; or
  • Otherwise provide us with Personal Information. The Personal Information we may collect may include:
    • When you create an account, your first and last name; contact information, such as your address, telephone number, or e-mail address; your age; and your selected home location for your account;
    • If you choose to make a purchase, your payment information; and
    • Any other Personal Information that you voluntarily choose to submit to us or to a Website.
  1. How does Secret City Use and Disclose Personal Information?

The Personal Information we collect may be used or disclosed by Secret City for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. For example, we may use or disclose your Personal Information to:

  • Operate a Website in accordance with its terms and conditions,
  • Facilitate a purchase you choose to make using a Website, including facilitating payment for your purchase;
  • Notify you when an order you have made using a Website is ready for pick-up or delivery;
  • Respond to your questions or inquiries;
  • Conduct market research and surveys;
  • Conduct promotional activities, including contests, in association with a Website;
  • Improve our products, services and our Website(s);
  • Supply you with requested information;
  • Send you informational or promotional communications that you have agreed to receive;
  • Carry out other purposes that are disclosed to you and to which you consent; and/or
  • Carry out any other purpose permitted or required by law. 
We reserve the right to transfer any Personal Information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed. 
We may also use, or disclose your Personal Information to third parties if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter, for example, if we are subject to a subpoena, court order, or the information is requested by the police or another law enforcement entity; or (iv) to protect our rights, safety or property. 
We may transfer your Personal Information to third party service providers that assist us with carrying out these purposes. For example, we use third party service providers to facilitate payments, and we may use a data processing contractor to operate computer systems on our behalf. When Personal Information is transferred to such a third party service provider, that party will be contractually bound to use such Personal Information only to carry out the services we have requested, and to provide protection for the Personal Information.
  1. How does Secret City Collect Information through Technological Means?

When you visit a Website, we may collect information that is automatically sent to us by your web browser or your internet service provider. This information may include your domain name, and your numerical IP address. We may also collect other general information (such as the type of browser you use, which pages you view, and the files you request). We use this information to better understand how visitors use our Website(s), and to improve our Website(s) to better meet your needs. We use this information in the aggregate, and do not link it to your Personal Information. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this. To enhance your experience on our Website(s), we may use a feature on your Internet browser called a “cookie” and/or other similar devices. Cookies are small files that your web browser places on your computer’s hard drive. They are used for a variety of reasons, such as tracking click streams, and for load balancing. Information tracked through these mechanisms may include, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of a Website a user visits; (iv) cart content; and (v) coupon codes. By using cookies, we can deliver faster service, consistent, updated results, and a better experience on our Website(s). Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser’s performance and will adversely affect your experience while using our Website(s).

  1. How does Secret City Protect Personal Information?

The security of your Personal Information is important to us. We take measures to help protect your Personal Information by maintaining physical, organizational and technological safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above. Personal Information we collect is maintained at Montreal, Quebec. We retain Personal Information that we collect for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We have retention standards which meet these requirements.

Although we have taken measures to help protect our Website(s), computer systems and any Personal Information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us. All third parties that obtain Personal Information from us (e.g. service providers that perform functions on our behalf) are required to protect your confidentiality and Personal Information in a manner consistent with this policy, and/or as required by law.

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the Personal Information.

  1. Access and Rectification

You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to Secret City and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example if it contains Personal Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personal Information.

  1. Children and Parents

Secret City does not knowingly collect Personal Information from children under the age of thirteen (13). If a child has already provided us with Personal Information, his or her parent or guardian may contact us for the purpose of deleting this information.

  1. Third Party Websites

Our Website(s) may contain links to other third party websites. These other websites may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any website(s) owned and operated by any such third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit. Any links from this Website to other websites, or references to products, services or publications other than those of Secret City, do not imply the endorsement or approval of such websites, products, services or publications by Secret City.

  1. How to Contact Us

If you have any questions regarding this Privacy Policy, any Personal Information you have submitted to us, or if you would like to:

  • access Personal Information that you have already provided to us so that you can correct or update it, or request that it be deleted;
  • request the deletion of Personal Information regarding your minor child; and/or
  • report any violation of this Privacy Policy; 
Please advise us by contacting our Website Manager by writing to orders@secretcityrecords.com.